FAQ

Conference 2024 Frequently Asked Questions

While we are not able to offer a live-streamed version of the full Conference 2024, we do have two options available for those people who are just not able to make it in-person.  The Artificial Intelligence and Genealogy Day is available online and will be live-streamed for the full day of sessions on Thursday, June 13, 2024.  Also, we have developed a Virtual Bundle which includes 18+ hours of pre-recorded sessions, the Conference syllabus, three recordings of our Opening, Banquet and Closing plenaries to view and virtual access to our Hall of Ancestors.  

Yes! Click on Program at the top of your screen and then Conference Schedule for an at-a-glance look at the full event. And, to make your Conference planning simpler, print off or download our handy registration brochure for quick reference.

Go to the Conference 2024 home page (https://conference2024.ogs.on.ca/) and scroll down from the top to the blue banner that says REGISTER NOW CLICK HERE

Call or e-mail us and we’ll help you sort it out. You’ll find our direct e-mail address and telephone numbers on the Contact Us page.

Once you have submitted your registration and gone through the payment process, you can start another session and purchase additional items (e.g. another meal or workshop), but you cannot edit your original choices. If you would like to make changes to your original registration, please do not try to register again. Call or e-mail us and we’ll make the changes for you. You’ll find our direct e-mail address and telephone numbers on the Contact Us page.

No. Your DNA Guide is running six sessions over the course of Conference. These are all the same workshops, just being offered at different times. Please note that the Saturday and Sunday Your DNA Guide workshops are not included in the general Conference weekend registration and require a separate fee.

We understand that sometimes plans just don’t work out. To find out how to request a cancellation and what refunds will be available, read our full Cancellation Policy.

We’re committed to ensuring that everyone has an equal opportunity to access and benefit from Conference events, activities, and services. Visit our Conference Accessibility policy page to find out more. To discuss specific accommodation needs or make suggestions as to how we can improve the Conference 2024 experience for persons with disabilities, please contact us at [email protected] or call us at 416-489-0734 extension 401 (TTY Relay Service available on request).

Please reach out to the Conference organizing team with any questions and we’ll do our best to assist. You’ll find our direct e-mail address and telephone numbers on the Contact Us page.